Person-Centred Care
Apply person-centred values while respecting individual dignity, rights, choices, preferences and wellbeing.
Develop the knowledge, practical skills and workplace competence required to work confidently in today's Health and Social Care sector with the Focus Awards Level 2 Diploma in Care (RQF).Study flexibly online while building a workplace portfolio of evidence through practical assessment, supported by experienced tutors throughout your qualification.Gain a nationally recognised Level 2 Care qualification that prepares you for professional practice and progression within Adult Care.
Start your qualification for £14.99 and pay as you progress.

The Focus Awards Level 2 Diploma in Care (RQF) is a regulated occupational qualification for learners who work, or wish to work, in the care sector. It is suitable for roles such as adult care worker, healthcare assistant, support worker and personal assistant.
The qualification develops the knowledge, understanding and practical competence required to communicate effectively, work in a person-centred way, safeguard individuals, promote equality and inclusion, maintain health and safety, fulfil duty-of-care responsibilities and manage information appropriately.
SJA Global Academia delivers the programme through flexible online learning combined with workplace-based assessment. Learners receive tutor guidance and feedback while building a portfolio that demonstrates both knowledge and practical competence.
SJA's selected optional units add workplace-relevant learning in medication support and administration, positive behaviour support, infection prevention and control, and pressure area care.
This qualification is suitable for learners seeking recognised knowledge and workplace competence within health and social care.
The Level 2 Diploma in Care develops essential knowledge, professional values and workplace competence across core areas of care practice.
Apply person-centred values while respecting individual dignity, rights, choices, preferences and wellbeing.
Understand duty of care, agreed ways of working, personal development and the responsibilities of a care worker.
Promote health, safety and wellbeing while recognising and responding to safeguarding concerns.
Demonstrate practical competence through workplace observation, witness testimony and naturally occurring evidence.
Develop knowledge and workplace competence in supporting and administering medication safely within agreed procedures.
Understand how to promote positive behaviour and respond appropriately within care settings.
To achieve the Focus Awards Level 2 Diploma in Care (RQF), learners must achieve a minimum of 46 credits: 24 credits from the mandatory units and at least 22 credits from optional units. SJA's selected programme totals 47 credits.
| Unit Title | Unit Reference | Level | GLH | Credits |
|---|---|---|---|---|
| Communication in Care Settings | K/616/8471 | 2 | 20 | 3 |
| Handle Information in Care Settings | M/616/8472 | 2 | 10 | 1 |
| Personal Development in Care Settings | T/616/8473 | 2 | 23 | 3 |
| Implement Person-Centred Approaches in Care Settings | A/616/8474 | 2 | 39 | 5 |
| Equality and Inclusion in Care Settings | F/616/8475 | 2 | 17 | 2 |
| Health, Safety and Wellbeing in Care Settings | J/616/8476 | 2 | 33 | 4 |
| Responsibilities of a Care Worker | L/616/8477 | 2 | 16 | 2 |
| Duty of Care | R/616/8478 | 2 | 7 | 1 |
| Safeguarding and Protection in Care Settings | Y/616/8479 | 2 | 26 | 3 |
| Unit Title | Unit Reference | Level | GLH | Credits |
|---|---|---|---|---|
| Support Use of Medication in Social Care Settings | F/601/4056 | 3 | 40 | 5 |
| Administer Medication to Individuals and Monitor the Effects | Y/501/0598 | 3 | 30 | 5 |
| Promote Positive Behaviour | F/601/3764 | 3 | 44 | 6 |
| The Principles of Infection Prevention and Control | L/501/6737 | 3 | 30 | 3 |
| Undertake Agreed Pressure Area Care | T/601/8721 | 2 | 30 | 4 |
Qualification Summary
Learners should normally be aged 16 or above. Focus Awards does not set additional formal entry requirements, although SJA Global Academia may review suitability before enrolment.
Important: This is a competence-based occupational qualification and cannot be completed through written assignments alone.
You must be employed in, or have access to, a suitable health and social care workplace where you can demonstrate the practical skills required.
Your employer, manager or workplace supervisor must be aware that you are undertaking the qualification and should be willing to support:
Without a suitable workplace and appropriate workplace support, you will not be able to generate all the evidence needed to complete this qualification.
The Focus Awards Level 2 Diploma in Care (RQF) is internally assessed through a portfolio of evidence demonstrating achievement of all learning outcomes and assessment criteria.
Assessment is not based on written assignments alone. Your portfolio may include:
Your assessor will explain the evidence required for each unit and support you in building a valid, authentic and sufficient portfolio.
The Level 2 Diploma in Care is delivered through flexible online learning, allowing you to study around work and personal commitments.
After enrolment, you will receive access to SJA Global Academia's online Learning Management System (LMS), where learning materials, assessment guidance and support resources are available.
Knowledge-based learning is completed online, but practical competence must be demonstrated in a real care workplace. Your assessor will guide you through observations, workplace evidence and professional discussions as you progress.
Throughout your Level 2 Diploma in Care, you will receive guidance from experienced tutors and assessors.
Receive academic guidance and clarification of assessment requirements.
Contact your tutor by email or WhatsApp for academic and administrative support.
Personal tutorials can be arranged where additional support is required.
Receive constructive feedback on written work and workplace evidence.
Get guidance on evidence requirements, observations, witness testimony and learner product evidence.
Upon successful completion of all assessment requirements, your assessor will confirm that you have met the learning outcomes and assessment criteria for the Focus Awards Level 2 Diploma in Care (RQF).
Your assessor's confirmation of completion is followed by Internal Quality Assurance (IQA) and, where applicable, External Quality Assurance (EQA) and awarding organisation approval. If additional evidence, clarification or amendments are requested, you will be required to provide them before your achievement can be finalised for certification.
The certification process normally takes approximately 3–5 weeks following formal completion and assessor confirmation, subject to successful completion of the required quality assurance and awarding organisation processes. This timeframe is an estimate rather than a guaranteed certification date.
Once certification has been completed, you will receive an electronic certificate confirming your achievement.
If you require a printed certificate, this can be requested for an additional £7 administration fee, plus the applicable postage or courier cost. Postal charges are payable by the learner for both UK and international delivery and will depend on the delivery destination.
Study the Level 2 Diploma in Care with SJA Global Academia and benefit from flexible, supported and workplace-focused learning.
Regulated Qualification
Achieve the Focus Awards Level 2 Diploma in Care (RQF), a regulated occupational qualification.
Flexible Online Learning
Study around your existing work and personal commitments.
Workplace-Focused Assessment
Demonstrate genuine occupational competence through practical workplace evidence.
Experienced Tutor Support
Receive guidance through email, WhatsApp and one-to-one tutorials where required.
Flexible Payment Options
Eligible learners may use SJA Global Academia's Start from £14.99 payment option.
The £14.99 payment is an initial payment only and does not represent the total qualification fee.
The knowledge-based learning is delivered online. However, practical competence must be demonstrated in a suitable health and social care workplace.
Yes. You must be employed in, or have access to, a suitable care workplace where you can demonstrate the practical skills required by the qualification.
Yes. Your employer, manager or workplace supervisor should be aware of your enrolment and willing to support workplace observations, witness testimony and evidence collection where required.
No. Written work may form part of your portfolio, but practical evidence such as assessor observation, witness testimony and learner product evidence is also necessary.
It is internally assessed through a portfolio of evidence that may include observations, witness testimony, learner products, assignments, reports, questioning and Recognition of Prior Learning where applicable.
The qualification specification identifies the Focus Awards Level 3 Diploma in Adult Care (RQF) as the next progression route.
Upon successful completion and quality assurance, you will receive the Focus Awards Level 2 Diploma in Care (RQF).
Eligible learners may start through SJA Global Academia's flexible payment option. The £14.99 payment is an initial payment only and does not represent the total qualification fee.
Whether you're beginning your career in care or looking to gain a nationally recognised occupational qualification, the Focus Awards Level 2 Diploma in Care (RQF) provides the knowledge, practical competence and professional confidence needed to deliver high-quality care.Study flexibly, receive dedicated tutor support and build your workplace competence while working towards a recognised qualification that supports your long-term professional development.
Explore recognised qualifications, flexible online learning and affordable study options designed to support your career and professional development.
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