Operational & Department Managers
Operations Managers, Department Managers, Business Managers, Office Managers and Production Managers.
Start your qualification for £14.99 and pay as you progress.

The Level 5 Diploma in Management and Leadership is an Ofqual-regulated qualification designed for practising managers, supervisors, team leaders and aspiring senior managers who want to develop the strategic knowledge and practical leadership skills required to lead people, improve organisational performance and support business success.
This comprehensive Level 5 Management and Leadership Course develops the knowledge, behaviours and management techniques required to lead confidently in today's dynamic business environment. Throughout the qualification, learners explore strategic planning, leadership, organisational performance, managing people, customer relationship management, project management, business improvement and professional development.
Unlike introductory management qualifications, this diploma focuses on developing higher-level management capability. Learners are encouraged to evaluate organisational performance, solve complex workplace challenges, manage resources effectively and implement strategic improvements that contribute to long-term organisational success.
The qualification is suitable across a wide range of industries, including private business, public services, education, healthcare, manufacturing, retail, hospitality, logistics and voluntary organisations. The management principles developed throughout the course are transferable across almost every professional sector.
Delivered through flexible online learning, the Leadership and Management Diploma Online enables learners to study around existing work and personal commitments while receiving dedicated tutor support throughout their qualification journey.
Upon successful completion, learners will achieve the Focus Awards Level 5 Diploma in Management and Leadership (RQF), a nationally recognised qualification that supports career progression into senior management positions while also providing progression opportunities to higher-level leadership and business qualifications.
This Online Management and Leadership Course has been designed for individuals who already hold management responsibilities or those preparing to progress into middle and senior management roles.
Operations Managers, Department Managers, Business Managers, Office Managers and Production Managers.
Team Leaders, Supervisors and Project Managers preparing to progress into senior management roles.
Customer Service Managers, Retail Managers and Hospitality Managers responsible for service quality and team performance.
Healthcare Managers, Education Managers and Charity or Third Sector Managers leading people, services and organisational improvement.
Entrepreneurs, business owners and professionals wishing to strengthen strategic leadership and management skills.
The Level 5 Diploma in Management and Leadership develops the advanced knowledge and practical leadership skills required to manage people, lead organisational change and improve business performance. Throughout this Level 5 Management and Leadership Course, you will strengthen your ability to make strategic decisions, manage resources effectively and lead high-performing teams within a variety of organisational settings.
Learn how effective leaders create vision, inspire teams, manage organisational objectives and lead sustainable business improvement.
Develop the knowledge required to evaluate organisational performance, identify opportunities for improvement and implement effective management strategies.
Strengthen your ability to motivate staff, delegate responsibilities, manage performance, resolve workplace challenges and build high-performing teams.
Understand how organisations respond to internal and external change while developing practical skills to manage change effectively and minimise organisational disruption.
Develop critical thinking and problem-solving techniques that support confident managerial decision-making using evidence and organisational data.
Gain an understanding of customer relationship management and learn how customer satisfaction contributes to organisational success.
Develop practical project planning, implementation and evaluation skills that help organisations achieve strategic objectives successfully.
Improve your communication, leadership, planning, organisational and professional development skills to become a confident and effective manager.
To achieve the Focus Awards Level 5 Diploma in Management and Leadership (RQF), learners must successfully complete 20 credits from the mandatory units and 20 credits from the optional units, achieving a total of 40 credits.
| Unit Title | Unit Reference | Level | Credits |
|---|---|---|---|
| Personal Development as a Manager and Leader | K/617/4875 | 5 | 5 |
| Information-based Decision Making | M/617/4876 | 5 | 5 |
| Managing Team and Individual Performance | T/617/4877 | 5 | 5 |
| Managing Equality, Diversity and Inclusion | A/617/4878 | 5 | 5 |
Learners must achieve 20 additional credits from the approved optional unit group. The following units are included within the planned SJA programme:
| Unit Title | Unit Reference | Level | Credits |
|---|---|---|---|
| Principles of Business Finance | F/617/3434 | 5 | 5 |
| Marketing Management | H/617/3443 | 5 | 6 |
| Customer Relationship Management | R/617/3437 | 5 | 4 |
| Human Resource Management | R/617/3454 | 4 | 5 |
To successfully complete a Level 5 Diploma in Management and Leadership (RQF), learners should normally:
Previous management qualifications are not mandatory, although existing supervisory or management experience will help learners apply the knowledge gained throughout the qualification to real workplace situations.
The Level 5 Leadership Diploma is suitable for managers across public, private and voluntary sector organisations, making it an excellent choice for professionals seeking to strengthen their leadership capability and progress towards more senior management roles.
The Level 5 Diploma in Management and Leadership is assessed through a portfolio of evidence. There are no written examinations.
Complete professionally designed assignments covering the learning outcomes and assessment criteria for your selected units.
Build a portfolio that may include workplace reports, case-study analysis, reflective accounts, project work and relevant organisational documents.
Apply leadership and management theories within your own organisation or another suitable workplace context wherever possible.
Receive detailed developmental feedback and the opportunity to revise or provide further evidence before the final assessment decision.
The Level 5 Diploma in Management and Leadership is delivered through flexible online learning, enabling you to study around your work, family and professional commitments.
Access your learning platform, course materials and guidance whenever it suits you.
Study comprehensive resources organised around each selected qualification unit.
Follow clear guidance linked to the learning outcomes and assessment criteria.
Upload assignments and supporting evidence directly through the online learning system.
Progress at a pace that works around your existing professional and personal commitments.
Study independently while contacting your tutor whenever additional support is required.
Throughout your Level 5 Diploma in Management and Leadership, you will receive guidance from experienced tutors and assessors who understand the practical challenges faced by today's managers and leaders.
Receive academic guidance, clarification of management concepts and support with assessment requirements.
Contact your tutor conveniently whenever you require appropriate academic or administrative assistance.
Request a personalised online tutorial to discuss assignments, workplace evidence or individual learning needs.
Receive constructive feedback explaining how your work meets the assessment criteria and what may still be required.
Study at your own pace without compulsory weekly live sessions while receiving support throughout the qualification.
Upon successful completion of all required units and assessments, and once your assessor has confirmed that you have met all required assessment criteria, your achievement will proceed through the required quality assurance and certification process.
Following your assessor's confirmation, your portfolio will undergo Internal Quality Assurance (IQA) and, where applicable, External Quality Assurance (EQA) together with awarding organisation approval. If additional evidence, clarification or amendments are requested during the quality assurance process, you will be required to provide the requested information before certification can be finalised.
The certification process normally takes approximately 3–5 weeks following formal completion and assessor confirmation, subject to the successful completion of all required quality assurance and awarding organisation processes. This timeframe is provided as an estimate and should not be regarded as a guaranteed certificate issue date.
Once certification has been completed, you will receive an electronic certificate (e-Certificate) confirming your achievement of the Focus Awards Level 5 Diploma in Management and Leadership (RQF).
If you require a printed certificate, this can be requested for an additional £7 administration fee, plus the applicable UK or international postage or courier charges. Delivery costs are payable by the learner and will vary depending on the delivery destination.
Choosing the Level 5 Diploma in Management and Leadership with SJA Global Academia means studying with a provider committed to Affordable • Accessible • Extraordinary education.
Achieve the Focus Awards Level 5 Diploma in Management and Leadership (RQF).
Study anytime and anywhere through the SJA Learning Management System.
Receive guidance through email, WhatsApp, feedback and one-to-one tutorials on request.
Apply management knowledge to realistic organisational and workplace contexts.
Eligible learners may start from £14.99 and pay as they progress.
Build strategic leadership and management capability for greater professional responsibility.
The Level 5 Diploma in Management and Leadership is an Ofqual-regulated qualification designed to develop advanced management, leadership and strategic decision-making skills for practising and aspiring managers.
It is suitable for managers, supervisors, team leaders, project managers, department managers, business owners and professionals preparing to progress into middle or senior management roles.
Yes. The qualification is delivered through flexible online learning, allowing you to study at your own pace while receiving ongoing tutor support.
Assessment is completed through a portfolio of evidence consisting of written assignments and workplace-based evidence where appropriate. There are no formal written examinations.
No. The qualification is assessed through assignments and portfolio evidence rather than traditional examinations.
Although employment is not always mandatory, access to a management environment or opportunities to apply management principles within an organisation will significantly support successful completion of the qualification.
The qualification is delivered through flexible online learning, allowing learners to study at their own pace. Completion time depends on your previous experience and available study time.
Upon successful completion, you will receive the Focus Awards Level 5 Diploma in Management and Leadership (RQF) following successful completion of the required quality assurance and certification processes.
Yes. It is an Ofqual-regulated qualification that is recognised throughout the UK and internationally by many employers and education providers.
Yes. Throughout your studies you will receive dedicated tutor support, assignment feedback, email and WhatsApp support, together with one-to-one tutorials where required.
Yes. Recognition of Prior Learning (RPL) may be considered where appropriate evidence is available and meets awarding organisation requirements.
The qualification develops strategic leadership, decision-making, organisational performance, project management, people management, change management, customer relationship management and business improvement skills.
Yes. The flexible online delivery model allows you to study around your existing work and personal commitments.
Yes. Many business owners and entrepreneurs complete the qualification to strengthen their leadership capability, improve organisational performance and support business growth.
Eligible learners can Start from just £14.99 through SJA Global Academia's flexible pay-as-you-progress option. The £14.99 payment is an initial payment only and does not represent the total qualification fee.
Explore recognised qualifications, flexible online learning and affordable study options designed to support your career and professional development.
Focus Awards Approved
Recognised qualifications.
Expert Tutor Support
Guidance at every step.
Flexible Online Study
Study anytime, anywhere.
Start from £14.99
Begin eligible courses today.
Interest-Free Payments
No extra instalment fees.
We use cookies and similar technologies to make our website work properly, improve your experience and understand how our website is used. You can accept all cookies, reject optional cookies, or manage your preferences. You can change your choices at any time.