ONLINE QUALIFICATION

Level 5 Diploma in Management and Leadership (RQF)

£475.00

Start your qualification for £14.99 and pay as you progress.

Business Management Qualifications UK – SJA Global Academia, Level 5 Diploma in Management and Leadership online learning

About This Qualification

The Level 5 Diploma in Management and Leadership is an Ofqual-regulated qualification designed for practising managers, supervisors, team leaders and aspiring senior managers who want to develop the strategic knowledge and practical leadership skills required to lead people, improve organisational performance and support business success.

This comprehensive Level 5 Management and Leadership Course develops the knowledge, behaviours and management techniques required to lead confidently in today's dynamic business environment. Throughout the qualification, learners explore strategic planning, leadership, organisational performance, managing people, customer relationship management, project management, business improvement and professional development.

Unlike introductory management qualifications, this diploma focuses on developing higher-level management capability. Learners are encouraged to evaluate organisational performance, solve complex workplace challenges, manage resources effectively and implement strategic improvements that contribute to long-term organisational success.

The qualification is suitable across a wide range of industries, including private business, public services, education, healthcare, manufacturing, retail, hospitality, logistics and voluntary organisations. The management principles developed throughout the course are transferable across almost every professional sector.

Delivered through flexible online learning, the Leadership and Management Diploma Online enables learners to study around existing work and personal commitments while receiving dedicated tutor support throughout their qualification journey.

Upon successful completion, learners will achieve the Focus Awards Level 5 Diploma in Management and Leadership (RQF), a nationally recognised qualification that supports career progression into senior management positions while also providing progression opportunities to higher-level leadership and business qualifications.

Who Is This Course For?

This Online Management and Leadership Course has been designed for individuals who already hold management responsibilities or those preparing to progress into middle and senior management roles.

Operational & Department Managers

Operations Managers, Department Managers, Business Managers, Office Managers and Production Managers.

Team & Project Leaders

Team Leaders, Supervisors and Project Managers preparing to progress into senior management roles.

Customer-Facing Managers

Customer Service Managers, Retail Managers and Hospitality Managers responsible for service quality and team performance.

Public & Third Sector Managers

Healthcare Managers, Education Managers and Charity or Third Sector Managers leading people, services and organisational improvement.

Business Owners & Future Leaders

Entrepreneurs, business owners and professionals wishing to strengthen strategic leadership and management skills.

What You Will Learn

The Level 5 Diploma in Management and Leadership develops the advanced knowledge and practical leadership skills required to manage people, lead organisational change and improve business performance. Throughout this Level 5 Management and Leadership Course, you will strengthen your ability to make strategic decisions, manage resources effectively and lead high-performing teams within a variety of organisational settings.

Develop Strategic Leadership Skills

Learn how effective leaders create vision, inspire teams, manage organisational objectives and lead sustainable business improvement.

Improve Business Performance

Develop the knowledge required to evaluate organisational performance, identify opportunities for improvement and implement effective management strategies.

Lead and Manage People

Strengthen your ability to motivate staff, delegate responsibilities, manage performance, resolve workplace challenges and build high-performing teams.

Manage Change Successfully

Understand how organisations respond to internal and external change while developing practical skills to manage change effectively and minimise organisational disruption.

Enhance Decision-Making

Develop critical thinking and problem-solving techniques that support confident managerial decision-making using evidence and organisational data.

Improve Customer Relationships

Gain an understanding of customer relationship management and learn how customer satisfaction contributes to organisational success.

Strengthen Project Management Skills

Develop practical project planning, implementation and evaluation skills that help organisations achieve strategic objectives successfully.

Develop Professional Management Practice

Improve your communication, leadership, planning, organisational and professional development skills to become a confident and effective manager.

Qualification Structure

To achieve the Focus Awards Level 5 Diploma in Management and Leadership (RQF), learners must successfully complete 20 credits from the mandatory units and 20 credits from the optional units, achieving a total of 40 credits.

Mandatory Units

Unit TitleUnit ReferenceLevelCredits
Personal Development as a Manager and LeaderK/617/487555
Information-based Decision MakingM/617/487655
Managing Team and Individual PerformanceT/617/487755
Managing Equality, Diversity and InclusionA/617/487855

Optional Units

Learners must achieve 20 additional credits from the approved optional unit group. The following units are included within the planned SJA programme:

Unit TitleUnit ReferenceLevelCredits
Principles of Business FinanceF/617/343455
Marketing ManagementH/617/344356
Customer Relationship ManagementR/617/343754
Human Resource ManagementR/617/345445

Qualification Summary

  • Mandatory Credits: 20
  • Optional Credits: 20
  • Total Qualification Credits: 40
  • Guided Learning Hours (GLH): 192
  • Total Qualification Time (TQT): 350 Hours

 

Entry Requirements

To successfully complete a Level 5 Diploma in Management and Leadership (RQF), learners should normally:

  • Be 18 years of age or above.
  • Have a good standard of written and spoken English.
  • Possess appropriate communication and organisational skills.
  • Have access to a management or leadership role, or opportunities to apply management principles within an organisational setting where appropriate.
  • Have regular access to a computer or tablet with a reliable internet connection for online learning and assignment submission.
  • Be committed to developing their leadership, management and decision-making skills through independent study and workplace application.

Previous management qualifications are not mandatory, although existing supervisory or management experience will help learners apply the knowledge gained throughout the qualification to real workplace situations.

The Level 5 Leadership Diploma is suitable for managers across public, private and voluntary sector organisations, making it an excellent choice for professionals seeking to strengthen their leadership capability and progress towards more senior management roles.

How You Will Be Assessed

The Level 5 Diploma in Management and Leadership is assessed through a portfolio of evidence. There are no written examinations.

Written Assignments

Complete professionally designed assignments covering the learning outcomes and assessment criteria for your selected units.

Portfolio of Evidence

Build a portfolio that may include workplace reports, case-study analysis, reflective accounts, project work and relevant organisational documents.

Workplace Application

Apply leadership and management theories within your own organisation or another suitable workplace context wherever possible.

Tutor Feedback

Receive detailed developmental feedback and the opportunity to revise or provide further evidence before the final assessment decision.

How Online Learning Works

The Level 5 Diploma in Management and Leadership is delivered through flexible online learning, enabling you to study around your work, family and professional commitments.

24/7 LMS Access

Access your learning platform, course materials and guidance whenever it suits you.

Unit-by-Unit Resources

Study comprehensive resources organised around each selected qualification unit.

Assignment Guidance

Follow clear guidance linked to the learning outcomes and assessment criteria.

Online Submission

Upload assignments and supporting evidence directly through the online learning system.

Flexible Self-Paced Study

Progress at a pace that works around your existing professional and personal commitments.

No Compulsory Live Classes

Study independently while contacting your tutor whenever additional support is required.

Tutor Support

Throughout your Level 5 Diploma in Management and Leadership, you will receive guidance from experienced tutors and assessors who understand the practical challenges faced by today's managers and leaders.

Dedicated Tutor Support

Receive academic guidance, clarification of management concepts and support with assessment requirements.

Email & WhatsApp Support

Contact your tutor conveniently whenever you require appropriate academic or administrative assistance.

One-to-One Online Tutorials

Request a personalised online tutorial to discuss assignments, workplace evidence or individual learning needs.

Detailed Assignment Feedback

Receive constructive feedback explaining how your work meets the assessment criteria and what may still be required.

Flexible Learner Support

Study at your own pace without compulsory weekly live sessions while receiving support throughout the qualification.

Certification & Recognition

Upon successful completion of all required units and assessments, and once your assessor has confirmed that you have met all required assessment criteria, your achievement will proceed through the required quality assurance and certification process.

Following your assessor's confirmation, your portfolio will undergo Internal Quality Assurance (IQA) and, where applicable, External Quality Assurance (EQA) together with awarding organisation approval. If additional evidence, clarification or amendments are requested during the quality assurance process, you will be required to provide the requested information before certification can be finalised.

The certification process normally takes approximately 3–5 weeks following formal completion and assessor confirmation, subject to the successful completion of all required quality assurance and awarding organisation processes. This timeframe is provided as an estimate and should not be regarded as a guaranteed certificate issue date.

Once certification has been completed, you will receive an electronic certificate (e-Certificate) confirming your achievement of the Focus Awards Level 5 Diploma in Management and Leadership (RQF).

If you require a printed certificate, this can be requested for an additional £7 administration fee, plus the applicable UK or international postage or courier charges. Delivery costs are payable by the learner and will vary depending on the delivery destination.

Why Choose SJA Global Academia?

Choosing the Level 5 Diploma in Management and Leadership with SJA Global Academia means studying with a provider committed to Affordable • Accessible • Extraordinary education.

Ofqual-Regulated Qualification

Achieve the Focus Awards Level 5 Diploma in Management and Leadership (RQF).

Flexible Online Learning

Study anytime and anywhere through the SJA Learning Management System.

Experienced Tutor Support

Receive guidance through email, WhatsApp, feedback and one-to-one tutorials on request.

Practical Workplace Learning

Apply management knowledge to realistic organisational and workplace contexts.

Flexible Payment Options

Eligible learners may start from £14.99 and pay as they progress.

Career-Focused Development

Build strategic leadership and management capability for greater professional responsibility.

Frequently Asked Questions

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